Customer service advisor

Customer Service Advisor Basic Salary: Up To GBP24,000 Hours: Monday - Friday 830am till 530pm Location: Bournemouth middot;NO SALES! middot;28 Days Holiday plus Bank Holidays middot;Birthday Off middot;Beer Fridge every Friday middot;Exclusive Discounts Offers - Most Major Retailers middot;Access to health wellbeing services If you are looking for a fun, happy working environment, this is for you! Our client is an established and highly reputable payroll services company. They have been a major player for more than 20 years and have worked with thousands of people across a wide range of industries. As their Customer Service Advisor, here is what you would have done last week: middot;Managed a number of customer queries across multiple contact channels (telephone, email, live chat and social media responses). middot;Supported customers through their registration process. middot;Participated in active learning sessions aligned to customer experience or general product knowledge. middot;Investigated and resolved any customer complaints efficiently. Who you are: middot;You Possess customer service experience from previous employment. middot;You will be experienced working in a customer care/service environment and able to utilise a variety of communication channels including over the phone, email, social media etc. middot;You can demonstrate a good standard of numeracy and literacy. middot;You have Strong communication skills, both oral and written. middot;You will be resilient, self-motivated, assertive, and confident. What #39;s in it for you: We #39;ll enable you to challenge yourself. Make a positive impact on our business. Growing with us and making your mark, always learning. You #39;ll have 28 days holiday so you can take some downtime whenever you need it and you #39;ll never work on your birthday again. You #39;ll get a pension plan that supports you for the future, and an employee discount scheme that is in a class of its own