Customer service advisor

Benefits: * The starting salary is GBP24k moving to 25k after passing 6 months rsquo; probation, * 20 days holiday, and an additional 1 for your birthday, which increases by 1 year for every year service max out at 5 years. * Hybrid of 1 day a week home and 4 days office after 3 months which could increase over time. * Lovely working environment. * Staff events Mon - Fri 08:00 - 17:00 Based in Bournemouth close to public transport routes but with parking either on site or close by this job of Customer Service Administrator would suit a bubbly person with good telephone skills and a keen eye for detail on the admin side of the job. They key responsibilities of the role of Customer Service Administrator based in Bournemouth are: * Answering operational telephone calls in a professional and timely manner * Building a rapport with customers and suppliers and managing accounts where needed * Processing customer orders and liaising with suppliers * Dealing promptly and efficiently with telephone and email queries from customers and suppliers * Sourcing alternative ad-hoc services * Liaising with accounts receivables regarding customer credit card payments * Producing customer reports * Performing administrative tasks as required * Other ad-hoc duties ensuring the smooth running of the customer service department * Supporting other members of the team when required * Assisting your colleagues in other departments where required * Ensuring the quote conversion spreadsheet is up to date * Administration of contractor pricing, purchase orders and new clients onto the system * Administration of new suppliers and customers onto system * Obtaining rates for smaller upcoming projects and containers * Making notes for sites, clients and supply chain with appropriate information and advising departments on issues * Supporting new business through supplier sourcing where applicable Immediate interviews offered in Bournemouth for the position of Customer Service Administrator