2nd line support engineer

We have an amazing opportunity for a 2nd Line Support Engineer, to join an award-winning organisation, voted one of the UK rsquo;s top 25 IT companies to work for in the UK and also a Microsoft Solutions Partner. Our client is looking for an experienced 2nd Line Support Engineer, to join their expanding service desk team and take a supporting role in the management and resolution of the customer rsquo;s technical issues. Our client is looking for a highly motivated individual, with a lsquo;can do rsquo; attitude and must have MSP (Managed Service Provider) experience. This is a hybrid role (3 days in the office and 2 days remote). Essential Certifications required for this role, are either MS-900, AZ-900 or SC-900. Essential Experience: * MSP background * 2-3 years rsquo; experience in a 1st/2nd Line role * Experience of working for an ITIL framework in a service desk environment * Microsoft Windows Server (Apply online only) * Microsoft 365 support for email, SharePoint, OneDrive and Teams * Active Directory Management * Windows 10, 11 Operating System Support * Apple OS and Apple Mac support experience * Microsoft Office Suite * Backup Technologies such as DATTO, Acronis * Laptop/desktop and then client support Exams towards certifications relevant for this role will be fully funded by our client