Administrative assistant

Birdcage Walk, Central London About Us With over 115,000 members in 140 countries, the Institution of Mechanical Engineers (IMechE) has been at the heart of the mechanical engineering profession since 1847. We strive to improve the world through engineering by developing engineers, promoting engineering, informing opinion and encouraging innovation. We are currently seeking an Administrative Assistant to join our team on a full-time, permanent basis. This role will be known internally as Membership Services Executive Assistant. The Role As an Administration Assistant, you will provide administrative support to our Membership, Accreditation and Professional Development (MAPD) Team. You will also provide exceptional customer service to colleagues, volunteers, members and stakeholders. Undertaking numerous services provided by our team, you will perform accreditations, CPD auditing, volunteer training and committee management. You will also oversee all financial matters related to our accreditation activities, including processing volunteers’ expenses, raising invoices, purchase orders and the monitoring of payments. Additionally, you will: Maintain accurate records on our database Address stakeholders’ enquiries by email, letter, telephone, video call or face-to-face Support volunteer activities as required Support other team members with pre- and post-meeting actions About You To be considered as an Administrative Assistant, you will need: Experience of working in a busy office environment, providing highly-focused customer service Proven administration experience The ability to work closely with other team members, communicating and engaging effectively with a wide range of people The ability to work towards tight deadlines and manage priorities To be proficient in Microsoft Office programmes, such as Word, Excel, Outlook, PowerPoint and Microsoft Teams The Benefits Salary of circa £27,000 per annum, depending on experience 26 days’ holiday per annum plus Bank Holidays An extra day off for your birthday Benefits including stakeholder pension scheme, life assurance and private health cover Continuous training and career development A range of wellbeing benefits to encourage a healthy work-life balance This is a brilliant opportunity for a customer-focused individual to take on an engaging role as part of our global organisation. What’s more, as Investors in People accredited Gold, we’ll reward your efforts and achievements and are committed to making your working life a fulfilling and enjoyable one! If this sounds like the opportunity you’ve been waiting for, then apply today! The closing date for this role is 6th November 2023. Please note that applications will be reviewed when they come through and an immediate start is available for the right candidate. We regret that we are unable to reply to each applicant, therefore, if you do not hear from us within 28 days of your application for this post you should assume that you have been unsuccessful on this occasion. Other organisations may call this role Administrator, Membership Administrator, Customer Service Administrator, Executive Assistant or Admin Assistant. Webrecruit and the Institution of Mechanical Engineers are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you’re looking to advance your career as an Administrative Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.