Customer service administrator

We are on the hunt for a bright and enthusiastic individual to join our client in West Bridgford on a permanent full time basis. Are you someone who is passionate about customer service and wants to develop and gain new skills for a fast growing company? Then this might be the role for you! Hours will be Monday-Friday 8:30am-5pm with a salary between GBP22k-GBP24k DOE Key Responsibilities: -Handle customer inquiries and provide timely and effective solutions. -Coordinate service schedules and logistics to meet customer needs. -Resolve customer complaints and issues, ensuring high levels of satisfaction. -Maintain accurate records of customer interactions and transactions. -Stay informed about our services to provide customers with accurate information. -Collaborate with internal teams to enhance service delivery. The ideal candidate must have strong organisational and communication skills, a keen eye for detail and being able to work under pressure and meet strict deadlines. Knowledge of basic IT and Microsoft is essential as you will play a crucial role in supporting the team in various tasks. If you feel that you have the skills and you believe this is an opportunity for you, please contact Ellen Reflect Recruitment Group is operating as employment agency under the Employment Agencies Act 1973