Service advisor

The Role: Silcom Recruitment is actively seeking a Service Advisor on behalf of a motor trade dealership group located in Bursledon. Our client is in search of a Service Advisor to become an integral part of their well-established team. As a Service Advisor, you play a crucial role within our service team, overseeing the seamless and customer-oriented service process. Responsibilities Requirements of a Service Advisor: Act as the adept liaison between our valued customers and the workshop and perform a thorough check-in of the vehicle, reviewing customer and vehicle data. Engaging directly with customers empowers you to significantly influence their satisfaction, culminating in the triumph of our aftersales operation. Oversee the repair workflow and coordinate additional repair services as needed. Maintain responsibility for job packets and related documentation. Prior experience as a service advisor in the automotive industry is essential. Package: Salary: GBP27,000 + Bonus (Circa GBP35,000 package) Monday to Friday [8:00am ndash; 6:00pm] **Only six Saturdays a year [8:30am ndash; 1:00pm]** If you believe you have the necessary knowledge, experience and enthusiasm to succeed within this Service Advisor opportunity, then we would like to hear from you. **Don rsquo;t worry if your CV is out of date, please get in touch and we can work with you to do the rest