Care co ordinator

The Care Coordinator is instrumental in overseeing the seamless provision of care services for our clients/patients by implementing efficient rota management alongside facilitating comprehensive care coordination. This role requires adept organizational skills, excellent communication abilities, and a compassionate approach to supporting individuals in need. The Care Coordinator collaborates closely with healthcare professionals, social workers, and other stakeholders to ensure optimal care delivery while advocating for the well-being and needs of the individuals under their care. Key Responsibilities: Assessment and Care Planning: - Conduct thorough assessments of clients #39; needs, preferences, and goals. - Collaborate with interdisciplinary teams to develop individualized care plans. - Ensure care plans are regularly reviewed and updated to reflect changing needs and circumstances. Coordination of Services: - Liaise with healthcare providers, social services agencies, and community resources to coordinate care services effectively. - Arrange appointments, referrals, and transportation for clients as needed. - Monitor and track service utilization to ensure timely delivery of care. Client Advocacy: - Serve as an advocate for clients, ensuring their rights and preferences are respected. - Address concerns and resolve conflicts to ensure the highest quality of care. - Empower clients to actively participate in decision-making regarding their care. Communication and Collaboration: - Maintain regular communication with clients, family members, and caregivers to provide updates on care plans and progress. - Collaborate effectively with internal and external stakeholders to promote continuity of care. - Participate in team meetings, case conferences, and other forums to discuss client needs and coordinate care efforts. Rota Management: - Develop and implement rota schedules for care staff, ensuring adequate coverage based on client needs and staff availability. - Monitor rota compliance and make adjustments as necessary to optimize staffing levels and meet client demands. - Address staffing issues, such as absences or scheduling conflicts, in a timely manner to prevent disruptions in care delivery. Documentation and Reporting: - Maintain accurate and up-to-date documentation of client assessments, care plans, and service records. - Generate reports and statistical data to track outcomes and evaluate the effectiveness of care interventions. - Ensure compliance with regulatory requirements and organizational policies. Education and Support: - Provide education and support to clients and their families on accessing resources, managing health conditions, and navigating the healthcare system. - Offer emotional support and counseling to clients during times of transition or crisis. Qualifications and Skills: - Qualification in social work, nursing, psychology, or related field. - Proven experience in care coordination, case management, or a related healthcare role. - Strong knowledge of healthcare systems, community resources, and social services. - Excellent communication, interpersonal, and problem-solving skills. - Ability to work collaboratively in a team environment and independently with minimal supervision. - Empathy, compassion, and a client-centered approach to care delivery. - Proficiency in computer applications and electronic health records systems. - Certification in care coordination or case management (desirable). Working Conditions: - This position may require occasional travel to client homes, healthcare facilities, or community sites as far as Torquay/ Devon/ Cornwall. - Flexible work hours may be necessary to accommodate client needs and participate in meetings/events outside regular business hours. Please note- A clean full UK licence is essential for this role with the appropriate insurance cover for the role requirements. Benefits: Pension scheme 28 days holiday + bank holidays Parking on site at the office in Worle (Weston Super Mare) Competitive salary Application Process: - Interested candidates should submit a resume and cover letter detailing their qualifications and experience related. - Interviews will be scheduled for selected candidates based on initial application review