Sales administrator customer service advisor

  • Cv Library
  • Blackpool
  •   £22,000 - £26,000
  • posted 23 days ago
  • CV-Library.co.uk

Job description:

My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities and Duties will include: Effectively and professionally communicate with Customers and Suppliers on a daily basis Processing incoming requests / orders via e-mail or phone accurately and in a timely manner Answer and deal with customer queries Responding to customer orders and e-mails Follow up job status and report any problems or delays Update customer contract details Manage and process invoices for payment Liaising with various departments (Sales, Accounts, Repair etc) within the organisation as appropriate Importing sales enquiries onto prospect or customer profiles Processing customer purchase orders, issuing order acknowledgements Process sales orders promptly and accurately, ensuring all documentation is completed efficiently. Experience and Skills Required: Previous experience within either a Sales Administration or Customer Service orientated role is highly beneficial Previous experience within a fast-paced customer focused engineering or manufacturing environment would be highly beneficial High attention to detail with the ability to manage workload and Prioritise tasks Ability to build customer relationships and maintain a high levels of customer service Strong IT and MS Excel skills
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