German speaking customer support hybrid

The Company: We are recruiting for an exciting opportunity for a German Speaking Customer Support Administrator to join a fast-paced company. As the National Account Executive, you are the front-line support function for the EMEA and GSA sales channels and will report into the Head of National Account Support. The role will help manage all service and back-office sales support aspects for the team, along with assisting the customer base directly. The business collaborates with all major retailers across the UK and Europe Hybrid role Responsibilities * Main point of contact to support the EMEA and GSA sales team channels. * Producing quotations and presentations for the sales channels. * Liaise directly with customers to support the sales channels/Account Manager. * To manage customer expectations in an effective and considered manner. * To manage each customer rsquo;s critical path projects. * Support in managing each sales channels order book. * Organising samples for customers or the sales channels. * Maintain all customer pricing files. * Manage all customer NLF rsquo;s, image and content requests. * Support on pricing/costings. * Produce reports on sales budgets, performance, and margins for the sales channels. * Liaise cross departmentally between PD, creative and merch to ensure the customer needs are met. * Attend, support and present (where necessary) in customers meetings. Skills Required * Fluent in German is essential. * Outstanding critical path management. * Strong organisational skills. * Excellent attention to detail. * Excellent communication skills are necessary. * Strong commercial acumen. * PowerPoint and excel skills are essential. * Demonstrate drive and tenacity to make things happen. * Willing to go the extra mile for your team