Administrator

Venrec are pleased to be recruiting on behalf of our client for a HGV Skills Bootcamp Mentor to join their established and expanding training company based in Maidstone, Kent. About our client * Our client is a leading provider of funded and commercial training for the logistics, warehousing, and industrial sectors. * Our client is a provider of the HGV Skills Bootcamp which is hoped to be a solution for the current HGV driver shortage * They are undergoing and expansion and are looking to grow their busy and friendly team of mentors * The working environment is very friendly, open, and busy and would suit someone who is looking to work as part of a team, where there is the ability to grow and progress. Many members of our client rsquo;s management team have worked their way up internally and so this would suit someone who is looking to develop. The role entails: * Taking inbound calls from learners (sign up calls, general enquires, updates, etc.) ensuring that all conversations are recorded and that accurate notes are logged onto the firms CRM system. * Assisting learners with the booking of training courses and workshops * Providing mentoring and guidance to learners enrolled on the course, ensuring that all communication is recorded, and notes are updated onto the system. * Ensuring that all timesheets are correctly completed by learners and that these are submitted by the deadline each week * Inputting funding data and completing funding claims for training * Collating all learners rsquo; results * Due to the nature of this role, all duties are subject to change The successful candidate will have the following skills and experience * Previous experience working in an admin-based role * Confidence and a willingness to make outbound cold calls to prospective clients * The ability to follow instruction and suggestions ndash; this role is ever changing and so the ability to adapt is essential * Excellent communication skills both written and verbal * The ability to work in a busy and varied working environment * Being self-motivated to meet and exceed targets and being hungry for a chance of progression * Excellent organisational skills * Good attention to detail and the ability to make accurate and concise notes Other Details: * GBP24,500 salary + team bonus * 20 days + 8 bank holidays * Monday to Friday