Group loyalty manager

Ready to be challenged and work with a leading name in the industry? This could be the new job you hoped the new year would bring! What can I expect: As our Group Loyalty Manager, you #39;ll be at the forefront of enhancing our customer experience and driving loyalty among our 1.2 million members. Your main objective - analyse customer purchasing habits and craft irresistible product initiatives delivered through our exclusive Club mailer, ultimately boosting store visits and basket spend. Here #39;s what your role entails: #x1F4E7; Emails to our legacy database: Strategizing and planning the mailer schedule in collaboration with department heads and category managers. Analyzing mailer data to optimize performance, ensuring emails are delivered effectively and offers are successful. #x1F6CD; #xFE0F; Organization and Production: Curating engaging content for our registered club mailers, maintaining our brand voice and style. Ensuring accuracy and effectiveness of all linked content and store listings. #x1F91D; Engagement Management: Supporting garden centre teams and customers, providing relevant reports and metrics for success measurement. Analyzing loyalty data to identify opportunities for improvement and assisting in delivering best practices. #x1F4CA; Administration: Handling administrative tasks such as loading club cards and managing card stock levels. What do I need? A data-driven mindset with an ability to analyse customer behavior. Excellent communication skills and able to collaborate across departments. Experience in loyalty program management and email marketing is a plus.And the company? A trusted name with a great reputation. They invest in their people and this is reflected in their staff retention! Ready to find out more? Give Jordan a call on (phone number removed) - I #39;ll be happy to discuss the above in further detail