Customer service finance administrator

A friendly, professional Financial Services company based in St Albans are looking for an Administrator to join a friendly and welcoming team. This is a busy and interesting role where you will be processing administration and dealing with customers over the phone. You will be based within a modern office centrally located and in easy reach of the town centre. The company offer excellent opportunities for development and progression in the future. This role will suit candidates that have worked in Financial Services previously. What rsquo;s in it for you: * Salary: GBP25-26k depending on experience * Hours: Monday to Friday 9 ndash; 5.30 * 20 days holiday which rises 1 day per year up to 25 days * Life Assurance * Sickness cover * Excellent training * Social events * Friendly and welcoming team * Career progression Key Responsibilities: * Provide a personal service to clients from initial request to resolution * Provide point of contact for Independent Financial Advisers * Assist the Administration Manager, in the effective management of the HSBC account * Process client requests e.g., new business input, change of address, valuations, encashment, and deaths and respond accordingly. * Comply with legislative and regulatory requirements e.g., Data Protection, Money laundering, FSA rules. What the employer is looking for: * 3 years + in Administration * 1-2 years rsquo; experience within Financial Services industry * Minimum qualifications of GCSE standard or equivalent * Good interpersonal, organisational and communication skills * Ability to work to tight deadlines in a pressurised and fast-moving environment * Ability to adapt to change with a flexible approach * Strong communicational skills and good attention to detail * Proficient in Microsoft Excel and Word