Import export coordinator

Job Title: Import/ Export Coordinator Salary: GBP27,040 Location: Staffordshire Type: Permanent Hours: Monday - Thursday: 7.30am - 4.30pm/ Friday: 7.30am - 3pm The role: We are currently representing a fantastic global solutions provider based in the heart of Staffordshire who are seeking an experienced and passionate Import/ Export Coordinator to join their team. As the Import/ Export Coordinator, you will be responsible for managing freight on a global basis with more emphasise on road freight. You will be knowledgeable on Incoterms and HS codes, be experienced in global freight and have the experience in brokerage and dealing with fast parcel companies such as DHL and FedEx. This is a great opportunity for you to join a Global organisation who have been established for 15 years in their field. You will be fully supported and encouraged to progress as you develop your career. Main duties and responsibilities: Overseeing day to day operations within the Global Trade Team to ensure timely dispatch of shipments and accuracy of the documents Ensuring compliance with up to date legislative and customs requirements Liaising with internal stakeholders such as sales, aftersales, logistics and finance Liaising with carriers and freight agents to obtain sea/road/air freight quotes and booking shipments using the correct incoterms Preparing import clearing instructions for customs brokers, dealing with customs queries and checking import entry to ensure duty taxes are paid correctly Ensuring proof of export is obtained in a timely manner for customs audit purposes Checking and releasing invoices for both freight cost and customs fees to the accounts department. Disputing discrepancies with carriers and freight agents for refund / credit note Making claims with carriers for loss or damage during transit Arranging shipments under Inward Processing Relief Assisting with Chamber of Commerce documents such as ATR, EUR1 and Certificate of Origin Filling POA and LOA when required Skills and experience sought: Experience in global freight, trade compliance and customs formalities is essential Understanding of Incoterms and HS codes Experience in brokerage with fast parcel operators (DHL, UPS or Fedex) preferred Effective communicator, with a good telephone manner and customers service skills Microsoft Office knowledge is beneficial Ability to work both independently and as part of a busy team Willing to train for further qualifications where appropriate Personal Qualities Excellent communication skills Ability to speak French or German (Desirable) Technical understanding Team player Benefits: 33 days annual leave per year Hybrid Working Policy - 2 days at home, 3 days in office Early Friday finish to kick your weekend off early Enhanced maternity and paternity leave Employee Assistance Program entitling you to free financial and wellbeing advice, plus up to six free counselling sessions per year Health Cash Plan to reclaim the costs of dental, optical, podiatry and other medical appointments Life cover NEST pension Free tea and coffee Celebration of seasonal and life events Closing date: 2/4/2024 To Apply please follow the application process for the site this job is advertised on or email your CV to By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future