Trade counter assistant

Job Title: Trade Counter Assistant Location: Tyne and Wear Job Type: Permanent, Full Time Salary: GBP26,000 up to around GBP30,000 + Bonus Schedule: 7am ndash; 5pm Monday to Friday, 8am-12pm Saturday on a rota basis Company Overview: Our client is a leading distributor of plumbing, heating, and bathroom supplies, catering to both trade professionals and DIY enthusiasts. With a strong presence in the market, they pride themselves on providing excellent customer service and quality products. Position Overview: We are seeking a dedicated Trade Counter Assistant to join our client #39;s team. As a Trade Counter Assistant, you will play a key role in providing exceptional service to our customers, assisting them with product inquiries, orders, and ensuring their needs are met efficiently and effectively. Responsibilities: * Greet customers warmly and assist them with product inquiries, orders, and recommendations. Provide knowledgeable assistance on product features, benefits, and usage. * Process customer orders accurately and efficiently using our client #39;s internal systems. * Ensure orders are fulfilled promptly and accurately. * Monitor stock levels on the trade counter, replenishing products as needed to ensure availability for customers. Assist with inventory management tasks as directed. * Collaborate with the sales team to promote special offers, new products, and upsell opportunities to customers. Actively engage in sales initiatives to drive revenue growth. * Complete various administrative tasks such as filing, data entry, and maintaining customer records. Assist with maintaining a clean and organised trade counter area. Requirements: * Previous experience in a customer-facing role, preferably within a retail or trade environment. * Strong attention to detail and accuracy in order processing. * Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously. * Basic computer skills and proficiency with MS Office applications. * Flexibility to work the required hours, including Saturdays on a rotational basis. Benefits: * Bonus ndash; creating a high earning potential and incentives. * Opportunities for career development and advancement within the company. * Employee discounts on products. * Pension scheme and other benefits. * Financially secure business with excellent staff retention and reputation. If you are a motivated individual with a passion for delivering outstanding customer service, we encourage you to apply today! Simon Acres Recruitment are acting as the employment agency in relation to this vacancy