Housing management worker

Here at Elevate we are excited to be working in partnership with our client to appointment a Housing Management Worker. You rsquo;ll be working within a great team and working environment situated in Bath. As a Housing Management Worker your role will consist of: * Working as part of an outcome focused team that works effectively with vulnerable adults. * Providing a welcoming and professional environment, answering general enquires, providing a safe environment for service users and ensuring that the safety of the building is always maintained. * Assisting the delivery of the housing management service which includes monitoring, identifying and dealing with repairs and other housing related issues. * Carrying out regular health and safety inspections, liaising effectively with the health and safety department and other appropriate teams. * Liaise with service users to investigate and resolve any breach of occupancy conditions. * Deal with complaints and occupancy issues as they arise, promptly reporting any concerns. For this role they are looking to appoint a candidate who have: * Experience in providing support services * Have a greater understanding of the needs of vulnerable adults * Excellent customer service skills, with relevant experience in a customer focused role. * Experienced in dealing with unpredicted situations respectfully, ability to adapt practice working with people from all backgrounds. * Ability to transfer the company rsquo;s core values when working with residents