Customer service administrator

Pertemps are working with our Corby based client who are seeking an Aftercare Customer Service Administrator. You will have a professional attitude towards customers and stakeholders and contribute ideas towards the team. General responsibilities include: Being a self-motivated administrator working within our aftercare team. Deliver the highest level of customer service we offer our customers while striving to reach the KPI rsquo;s Successfully delivering and advising the product range to the customers within their team structure working with the transport administrator and credit controller responsible for the same area Working with their team leader carrying out tasks set to them to the highest ability Knowledge, experience, and skills: Experience utilising Filemaker and Super-Highway (or other CRM sales focused systems) Desirable minimum 5 years rsquo; experience in Customer Service Logical thinking and a team player with the ability to make decisions make independently Attention to detail Excellent customer focused communication skills via telephone, email, and internal messaging software Ability to multi-task, and ability to cope under pressure Ability to work independently and Self-Motivated Excellent interpersonal skills and ability to network and build relationships Logical thinking with an aptitude for problem solving Interested? Please click apply