Portering and security manager

We are looking for a Portering Security Manager to act as key contact and liaison for all customers requiring/using the service. Ensure all pay and non-pay resources are effectively controlled and utilised. Co-ordinate immediate response to all requests and queries to services identified. Influence, recommend and implement operational polices and procedures. Responsible for maintaining highest standards of service in a cost effective, safe and effective manner. Establish high level of visibility in terms of customer service and regular presence at all key service point Lead and direct a team of appropriately trained staffing the delivery of high quality service Manage all Security Incidents, both internally, and with external customers