Office admin

Job Title: Office Administrator Salary: GBP24,000-GBP25,000 Location: Hoddesdon, Office Based Contract: Permanent, Full Time Hours: Monday to Friday 8:30am - 5pm COMPANY An exciting opportunity has become available for an innovative sports brand who has been established for 50 years and are looking for an Office Administrator. SKILLS REQUIRED Minimum 2 years administrative experience Minimum 1 year sales experience Motivated, driven personality and Highly organised Excellent communication skills and a professional telephone manner Ability to integrate well within a team Able to meet deadlines, when required Solid written and verbal (English) communication skills Excellent time management skills with the ability to prioritise and multi-task. Strong IT Skills such as Microsoft Outlook, Excel Word. Ability to work under pressure in stressful situations Effectively able to communicate and understand the needs of the customer Monitoring and managing the sales inbox Receiving and dealing with customer enquires / order by telephone and by email Loading orders on the system / processing orders through to invoice Creating packing lists invoices and forwarding to shipper and customer Liaise with production / warehouse daily regarding order status for updates regarding out of stock items Keeping customers informed of order status / advising customer of out of stock items / items on back order Emailing customers regarding promotions and product launches and dealing with replies General tasks as requested by the sales team RESPONSIBILITIES * Monitoring and managing the sales inbox * Receiving and dealing with customer enquiries/orders by telephone and by email * Processing orders through to invoice * Maintaining client records and sales information * Getting quotes and arranging collection of orders for onward shipment to UK and Abroad * General tasks as requested by the sales team * Following company systems and processes ADDITIONAL INFORMATION * Casual dress - relaxed working environment * Company events * Company pension * Cycle to work scheme * Free flu jabs * Free on-site parking * 21 days holiday