Product manager

Customer Product Manager / Agile Development Manager ndash; York - GBP50,000 to GBP60,000 + Car Allowance and Bonus Langham Recruitment is pleased to be working with a much-respected plc / household name who are looking for an experienced technical Product Manager / Agile Development Manager to lead the development and growth of their customer facing websites and CRM system. The ideal candidate will have a technical background, an appreciation of digital marketing, a strong understanding of development and agile principles, and a passion for delivering exceptional user experiences. Applications are welcome from candidates coming from Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead or Delivery Manager roles. Responsibilities: Work with the Head of Digital Marketing and business stakeholders to define and communicate the technical product vision and strategy. Collaborate with cross-functional teams to plan, build, and launch high-quality product experiences. Use data-driven insights to identify and prioritize product features and enhancements. Document operational processes, amend existing processes, working alongside business change functions to plan and put processes into operation. Oversee the management of third-party suppliers, the relationships and workflow to ensure the business gets value for money. Act as the escalation point for enhancements/operational issues and drive solutions for complex operational challenges. Be responsible for the financial ownership of technical development spend for websites and CRM. Provide both Product Manager and Product Owner skills ndash; establishing road map going forward and working with developers, user stories and working through backlog.Skills and Experince Required: Understanding of digital marketing, including SEO, SEM, and social media. Experience with agile development methodologies and working with development teams. Technically-minded Ability to break down requirements to a user story level, produce acceptance criteria and undertake or coordinate user acceptance testing. Experience of working on CRM projects and being able to roadmap enhancements to the marketing use of CRM data is desirable Experience reviewing estimates and deliverables from 3rd party agencies. Customer-focused mindset with a passion for delivering exceptional user experiences. Experience with integration techniques, webhooks/API rsquo;s/Web Services etc. Experience with DevOps tooling such as Jira and/or Azure DevOps A good understanding of hosting environments, security and risk management. Previous experience in Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead, Delivery Manager or related role.Working arrangements: Hybrid - 1-2 days onsiteSalary and Benefits Competitive salary in the range GBP50,000 to GBP60,000 Bonus (10-12% annually) Car allowance 25 days holiday (rising to 28 days after 5 years of service) Private healthcare Life assurance PensionKey words: CRM, Product Manager, Product Owner, Development Manager, Developer, Tech Lead, Delivery Manager, User stories, roadmap, backlog, back log, Agile