Customer service coordinator

A large lucury housing developer are currently looking for a site based Customer Service Coordinator to join their team in Hammersmith If you have experience working within the customer care sector for a new build developer, a property company of a housing contractor you have the experience that I am looking for! Your CV must demonstrates stability. Day to day duties: Speaking with residents regarding their new build property during their warranty period Diagnosing defects against the warranty Monitoring the customer service inbox replying to emails from home owners Being the first point of contact for the customer care team Updating the CRM system whenever you have communication with a resident Closing off defects once rectified on the CRM system Booking in internal operatives to carry out repair works Organising sub contractors if repair work is specialised works Visiting sites and conducting customer visits If you would like to apply for this role please do so below or for more information please contact Zoe Georgiou at the Fawkes Reece London office