Call handler customer services advisor

We have an exciting opportunity for Call Handler (Customer Services Advisor) to join a leading Construction and maintenance business with offices in North London Key Accountabilities - Diagnose customer repairs requests and select suitable appointments within our repairs management IT system - Check the system for emergencies and manage within a timely manner to ensure targets are meet - Provide a high quality service on a face to face basis - Working within a team to achieve goals and targets The ideal candidate will have: - Experience of call handling - Working with the public and problems solving skills - Knowledge and experience of repairs and maintenance sector - adaptability and ability to work under pressure - Fast learner and good with IT