Community engagement manager

About the role Your contributions will help us create new opportunities and possibilities every day ndash; for us, for the country rsquo;s infrastructure, and for yourself. Join our Major Projects team as a Community Engagement Manager on our Old Oak Common Project and open up new pathways you never dreamt possible! This role requires presence on site for minimum of 3 days a week. What you #39;ll be doing As Community Engagement Manager you will responsible for: Building and maintain good working relationships with all parties associated with the project, specifically key stakeholders, and the local community. Compile and deliver the Community Liaison plans together with the wider Community team. Proactively engage with the wider BBVS team reviewing programmed activity to mitigate construction impacts on local stakeholders and the community. Co-ordinate and attend relevant project and supply chain meetings to ensure that all communications (including Advanced Notification Letters) and community relations activities are planned and delivered within required timescales. Contribute to training workshops and toolbox talks, ensuring the wider project team and supply chain are aware of community sensitivities and act as good neighbours. Engage with the local community, providing appropriate information at the right time. Investigate and resolve any complaints and enquires including those received from the HS2 Helpdesk or Project Manager, initiate any necessary corrective action and advise the HS2 Helpdesk of the outcome of action taken within agreed timescales. Co-ordinate the required resources and attend community engagement events such as public exhibitions and community meetings. Oversee and/or produce written records in relation to community liaison activity including producing debrief notes following stakeholder meetings. Contribute to community investment and corporate social responsibility initiatives. Support the HS2 survey process and implement corrective actions based on feedback received. Contribute to the provision of weekly activity reports and three-monthly PMU reports. Support the production of high-quality engagement materials on the project, including the preparation and issue of project newsletters, team briefings, presentations, award submissions and posters. Interface with the Balfour Beatty, Vinci and Systra Group communications teams on reputational risks and opportunities that have the potential to impact the UK brand ndash; ensuring awareness and understanding of sensitivities and knowing when to escalate depending on stakeholder and topic. Who we #39;re looking for The following Skills/Qualifications are Essential: Experience working in a construction or infrastructure environments Experience in dealing with the public and external parties Experience of being able to respond to complaints and enquiries in a professional, sensitive, and informative way Member of CIPR and certificate in Public Relations or equivalent The following are desirable: Public Relations experience and understanding of how the media works Experience of working in a communication environment Experience working in a design environment Adobe InDesign or Photoshop Why work for us Day in, day out, our teams deliver some of the UK rsquo;s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. Why join us? As if contributing to and supporting work that makes life better for millions wasn rsquo;t rewarding enough, we offer a full range of benefits too. You rsquo;ll have the freedom to shape the package that rsquo;s right for you and your life. Here are some of our key benefits: - Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow. - 25 days paid annual leave (pro rata) - Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave - Pension, share incentive plan, volunteering leave, recognition schemes and much more hellip; About us Balfour Beatty rsquo;s Major Projects business is delivering some of the UK rsquo;s most complex and iconic infrastructure projects including HS2, the new high-speed railway and the first nuclear power station in a generation, Hinkley Point C. Using the latest technology, we rsquo;re driving productivity and creating a lasting legacy by delivering sustainable solutions that strengthen communities. From consultancy and design, to all aspects of construction and maintenance. We have the proven expertise to deliver large-scale projects safely and successfully. Diversity and inclusion At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit We are a Gold Award holder in the Ministry of Defence #39;Employer Recognition Scheme #39; and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at