It support technician

IT Support Technician Location: Leeds (Regents Park House, 45 Byron St, Leeds LS2 7QJ) with travel to customer sites as required Salary: 26K:32K depending on experience and demonstrable technical ability Hours: Full time (40/week) 9.00:5.00pm, with 1 hr unpaid lunch break) Adept Computer Service offer a wide range of IT support services tailored to our customer needs including general maintenance, broadband, network management etc. We are looking for someone with proven IT support experience, excellent problem:solving skills and a strong understanding of network technologies to provide both office and field:based IT support to our customers. Support typically includes managing Windows servers, networks, AD and supporting Microsoft 365 services. Duties include: * Administer and manage Windows AD and support Microsoft 365 services (including Exchange online, SharePoint Online and Teams and more). * Provide technical support and guidance to users, resolving issues related to software, hardware, and network systems. * Perform regular system maintenance, updates, and backups * Assist in the deployment of new hardware and software * Monitor system performance, troubleshoot issues Essential skills * Proven experience in IT support or a similar role, with a strong emphasis on Windows Active Directory, Group Policies, and Microsoft 365. * Solid understanding of computer systems, network technologies, and technical troubleshooting techniques. * Excellent problem:solving skills and the ability to think critically under pressure. * Strong communication and interpersonal skills, with the ability to explain technical concepts to non:technical users. * A valid driving licence and the willingness to travel to customer sites as needed. Desirable skills * Certificate in Microsoft technologies e.g., MCSE, MCSA. * Experience with cloud services, cybersecurity practices, and network administration If you feel that your skills and experience match the role profile, Apply by return. INDLS