It support engineer

IT Systems Engineer / Infrastructure Engineer / Client Support. This well-established IT solutions and support firm (MSP) seeks an experienced Microsoft systems engineer to join their busy support team. The role has come about due to general growth. IT Support / Systems Engineer ndash; The Company: The company has been established for many years and offers an easy-going, relaxed atmosphere but lots of interesting work with a broad spectrum of clients across the Bournemouth area (1-250 users). The company has a full range of support and maintenance offerings, together with Cloud systems and new network installation capabilities. Location: To begin with, the role will be office based, as you get up to speed, but going forward there is the option to work in a hybrid or remote fashion (but due to SLAs candidates should live in the local area please). IT Support / Systems Engineer ndash; the Role: This exciting role covers a blend of internal (remote) and external (on-site support / client visit) duties, with a 75/25 mix of reactive (general day-to-day maintenance, support and troubleshooting) and proactive (installations, upgrades, refreshes, helping with pre-sales) work. Being a small company the job is varied; you will cover 1st through 3rd line support ndash; effectively solving any client issue that arises ndash; though the position will play to your strengths and utilise your abilities. Working in a small team you will support and get to know a wide cross-section of clients and be part of the extra project work this entails. The company is very adaptable and, to serve the needs of its clients, the environment is such that you will be able to learn different technologies to best enable support and delivery. IT Support / Systems Engineer ndash; the Person: Candidates must have worked in a customer support role for a systems firm or an end-user environment supporting a range of technologies and possess a good working knowledge ndash; - support, troubleshooting, installation and upgrading - of: Office365 MS Azure Windows Server VDI platform Active Directory, Azure Directory Exchange and SQL Server Virtual machines, HyperV General networking and infrastructure architecture, including communications devices ndash; hubs, routers, etc Email and antivirus systems PC hardware PowerShell advantageous Candidates must own their own car but travel is fully expensed and clients are typically only across the Poole ndash; Bournemouth ndash; Christchurch area. This is an excellent opportunity to work in a friendly, professional support team, offering a pleasant working environment. Salary to GBP40,000. Services advertised by Dupen are those of an Agency