Revival coordinator

Revival Coordinator Stoke-on-Trent GBP13,633 a year Temporary We rsquo;re looking for someone to join our trusted team on fixed-term 6-month basis. You will be responsible for supporting all Revival services by taking referrals by phone, email, setting up customer cases, and booking in appointments for colleagues. Job requirements * Take referrals and deal with all enquiries from the Revival mailbox. * Answer phone calls on our internal call system. * Add cases on to our case manager system. * Be responsible for cases and adding appointments, costs, and interventions where necessary. * Be the first point of contact for many of our referrers. * Support colleagues when necessary and working to a lsquo;one team approach rsquo;. * Send out customer feedback forms and adding responses to our internal database. * Manage incoming and outgoing daily post. What we rsquo;re looking for: * Experience in a similar role, or of completing admin tasks including scheduling appointments for several members of staff. * Excellent communication skills. * Ability to fulfil contractual commitments for commissioned services. * Ability to work under pressure and manage multiple tasks and demands. * Excellent ICT skills. Help us deliver expert support services to bring life back into people rsquo;s homes. Apply now! We rsquo;ll be interviewing as we go so might close the application process early if we find the right person. #Support #Admin #CustomerService #PartTime #FixedTerm #Opportunity #GreatBenefits #JobsThatGiveBack