Italian customer care administrator

Job Title: Fluent Italian speaking Customer Care Administrator Location: Home Based (but must live within 100 miles of St Neots, Cambridgeshire) This leading international company are looking for an Italian speaking Customer Care Administrator to be based at their head office in St Neots Cambridge England. Fluent Italian speaking Customer Care Administrator is required to deliver the highest levels of service excellence and positively contribute to achieving the highest quality customer care. Serving the Italian market the Italian speaking Customer Care Administrator will provide expert customer support by building and development customer relationships with Italian customers as well as interpreting sometimes complex queries, initiating the appropriate action, and ensuring effective resolution of all requests. The successful Italian speaking Customer Care Administrator will need to be able to demonstrate: * Passionate about delivering excellent customer service * Must be fluent in both oral and written English and Italian * Excellent communication skills with both internal external customers * Able to build good relationships at all levels with a positive and flexible approach * Able to solve problems, have initiative, and open to continuous improvement and learning Hours and Days: Monday to Friday, 37.5 hours per week. 09:45- 18:00 (Occasional Saturdays maybe required) Home based with one day per month in the office. The working environment is excellent with a truly supportive and team approach. Excellent working environment with break out areas and an industry leading benefits package. The company are rapidly expanding in Europe and enjoying significant growth in the Italian market. Highly recommended to any Italian speakers as an excellent position with an employer of choice. Athena Resourcing Solutions is an employment agency and employment business. We are an equal opportunities employer and we welcome applications from candidates of all races, genders, ages, religions and beliefs, sexual orientations and people with disabilities. Due to the high volume of applications we receive we are very sorry but it is not always possible to respond to each applicant personally. Only those applicants who are short listed for the position can be contacted. If you have not heard from us within two days please assume that your application for this particular position has been unsuccessful. Search criteria: Holland, Italian, Customer care, Home working, remote working hybrid working