Internal sales coordinator

Major Recruitment Oldbury are delighted to be recruiting for a national organisation, located on the outskirts of Halesowen who are seeking an Internal Sales Coordinator to start immediately. Please note this role will be office based and IS NOT a remote working or hybrid role Duties and tasks will include: Completion of RFQ #39;s from customers Negotiating with customers regarding pricing/leadtime for orders Processing customer orders Progressing any customer queries regarding outstanding orders Facilitating business reviews with customers Maintain regular customer engagement Ensuring the system is updated using active price management including margins Analysis of customer schedules to ensure stock availability Obtaining up to date forecast information for key customers Monthly sales forecasting analysis on key accounts Creation of commercial invoices and supporting of customer declarations Resolving empty bin queries by liaising with customer purchasing department Regular reviews of any invoice exceptions Co-ordinate activities with any quality concerns raised by our customers Support and collaborate with AR/AP to resolve invoice discrepancies Liaise with Warehouse operations to ensure timely fulfilment of customer orders Generate customers KPI #39;s as requiredCandidates welcome to apply for the role will ideally have customer service experience within a professional environment and the following: Proficient in oral, written, and mathematical skills Experience of Microsoft Office package including Excel Good time managementParking available. Hours of work are Monday to Friday 8.30am to 5pm. INDLS