Service desk administrator

Job Title: Service Desk Coordinator Location: Burnham (Work from home and office) Dynamic Resourcing Services Ltd has been established since 2006 and specialises in Workplace Support. We have a number of Blue-Chip clients within Manufacturing, Distribution and Facilities Management who have multiple sites nationally. We require an experienced Service Desk Coordinator (Mainly working from home and occasional office-based working) to provide support to the Operations Team. Service Desk coordinator Basic Duties: * Receiving orders and responding to queries and requests via chat, email, or phone with Client and Contractors * Raise Orders and book with contractors. * Organise attendance with sites/clients * Liaise with contractors/clients whilst works are ongoing * Following up with client to ensure work is completed to satisfactory level. * Chase for any reports/invoices to Close job * Logging jobs on to the CRM system * Send quotes to clients as per request * Updating jobs status on a daily basis * Compiling supplier invoices * Complete weekly costing for orders * Keeping rapport and relationships with both contractors and clients * To report to and follow instructions from senior management. Must be willing to work on company software rsquo;s, training will be provided. Skills and Qualifications required: * Strong Computer Skills ie, Microsoft word and excel. * Good communication skills. * Good customer service skills * Work on own initiative and as part of a team Ideally someone with previous working experience within the Facilities Services Industry would be an advantage. Hours of Work: 8.30am to 12.30pm ( Monday to Friday ) Rates of Pay: GBP12.00 per hour This could become a full time job for the right calibre of candidate. Immediate Start and weekly paid