Community and hospital support worker

Community and Hospital Support Worker Stoke-On-Trent GBP23,000 a year Fixed Term (12 Months) The role We rsquo;re looking for someone to join our trusted team to deliver a service that brings residents of Stoke-on-Trent safely home from hospital. You rsquo;ll be based at Royal Stoke University Hospital working with partners and establishing links within the voluntary and community sector to support customers and their needs. Job requirements * Support customers with their urgent practical needs, which are preventing them from being discharged home from hospital like providing emergency food, fitting temporary key safes, and arranging furniture moves. * Help to prevent hospital re-admission by completing referrals to the lsquo;Voluntary Community and Social Enterprise rsquo; support services or to social prescribers. * Record patient engagement, completing monitoring as required to track service effectiveness. * Balance the needs of the service with the needs of the customer by taking a flexible approach. * Have a great partnership approach by working with staff to ensure the service is embedded and continues to meet the needs of the community. * Promote the service to ensure customers who need it can access it by engaging with VAST and other local directories. What we rsquo;re looking for: * Experience of working in the Social Care sector. * Excellent communication skills. * An understanding of what great customer service is. * A commitment to fulfilling contractual requirements for commissioned services. * Capability to work under pressure and manage multiple tasks and demands. * Idea generation and implementation. * Capability to report both to your line manager and the service manager for regular updates. Help us wave goodbye to stigmas and hello to a new chapter of affordable housing. Apply now! We rsquo;ll be interviewing as we go so might close the application process early if we find the right person. #Support #Care #Hospital #FullTime #Opportunity #GreatBenefits #JobsThatGiveBack