Customer relations manager

Customer Relations Manager - Required for this lovely niche tour operator based in North West London. They are looking for an experience customer relations advisor from the travel industry, ideally with a tour operator background and knowledge of the Abta code of conduct. They are happy to look at full time or part time hours and will pay up to GBP40,000. Customer Relations Manager, Duties -Dealing with all customer relations issues once the passengers return by email, phone and letter -Investigate all complaints speaking to the passenger and supplier -Agree compensation when appropriate -In less busy times help with marketing and product Customer Relations Manager skills required -Customer relations experience within the travel industry is a must -Experience working for a niche tour operator ideally -Knowledge of the ABTA code of conduct If you are interested in the above role please call Shannon on (phone number removed) quoting SO or send your cv to (url removed) Don #39;t keep a good thing to yourself We grow our business through referrals, so please don #39;t keep us to yourself. If you think we #39;re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit