Club administrator

Hours per week: 20 hours per week Location: Central London Salary: £25,000 per annum (pro rata) About Us Central YMCA is transforming. This is an exciting time to join us as we look forward toward growth and progression and focus on our purpose to advance the education, health and wellbeing of our communities. We want to create improved access to life-changing opportunities and enable everyone to achieve their potential, live a fulfilled life and contribute positively to society. What we offer 30 days annual leave plus bank holidays Contributory Pension Scheme – 4% employer contribution Life Insurance Family Friendly Policies Cycle to Work Scheme Employee Assistance Programme (EAP) – a wide range of free and confidential services for you and your immediate family (including counseling sessions) Employee Discount Scheme A forward-thinking approach to EDI where individuals are encouraged to be their authentic self at work. A real opportunity to impact change in the community through your work. Our Commitment to Equality, Diversity and Inclusion Central YMCA is open to applications from all backgrounds. We are committed to championing equity, acceptance, and inclusion, and provide everyone who works with us the opportunity to reach their potential. Our doors are open to all and if you connect with our mission, vision, and values, we welcome you to come and be part of our team. If you require any support or reasonable adjustments during the recruitment process, please let us know and we will be happy to assist. About the Role We have an exciting opportunity for a Club Administrator to join our Enthusiastic Front of house team at YMCA Club in Central London. This is a part-time role to work for 20 hours per week at £12,500 per annum. The successful candidate will be responsible for proactively developing positive relationships with customers, learners, teachers and volunteers and all members of staff. The key responsibilities include: 1. Providing a full admin support to sales team make sure that all the aspects of database management, notes taking, weekly updates are provided to all appropriate member of staff. 2. Coordinating the Club bookings and collecting payments. 2. Ad-hoc admin support for departments with events, projects and meetings subject to line manager agreement. 3. Carry out guided tours with members as and when required. 4. Supports with administration of Corporate, Student, Community and Individual Membership schemes as directed and monitors overdue payments and support accounts team for collection. 5. Maintains the highest standards of customer care in all areas of responsibility, ensuring effective communication at all times and that all information is shared with relevant staff. 6. Review and identifies personal training and development needs in relation to the role and ensures these are fulfilled in line with the Club’s Business Objectives. Please download the Job Description for more information about the role. About You So are you, Excellent with written and oral communication. Have prior experience of notes taking in meetings. Comfortable building relationships with both internal and external stakeholders? Ability to meet deadlines and able to prioritize tasks in a fast-paced environment. Passionate about helping others and able to provide excellent customer care. Someone with a hands-on, highly collaborative attitude. Highly organised and focused on work quality, with a strong attention to detail? This really is a fantastic opportunity to join our team and make a real impact in the community. Interested? Click apply now and register your details. Central YMCA is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure, the receipt of satisfactory references, relevant original ID documentation and examination certificates. Download full job description Title File Job Profile document Download Print this Page Add to Favourites Apply for this Job Email this Job to a Friend