Technical support

Internal Technical Sales Support Engineer/Product Support Engineers Control Automation GBP24K - GBP34K negotiable depending upon experience + benefits. Our Client has a requirement for an office based internal technical support engineer for industrial electrical components, you will require experience and understanding of Electrical Control Automation components in order to provide technical knowledge to the internal sales team and external customers whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. Ideally you will have knowledge of a wide range of electrical market related products, particularly control panel products or sensor and automation products, including photo electric, inductive, capacitive types and are likely to have strengths in more than one product area. This could be industrial electrical automation including control gear, switchgear, circuit protection, electro mechanical components, connectors, cable management systems, enclosures, and other industrial control automation components. Office based you are likely to be located Huntingdon, Corby, Kettering, Wellingborough, Northampton, Bedford area in order to commute. As the Technical Support Engineer you will respond to and handle all product technical enquiries for a range of components. You will be required to understand and able to identify the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small and dedicated team environment engage in other duties. In order to be successful you will need technical electrical knowledge, product applications knowledge and commercial awareness. The qualification indicated is likely in order to perform this role, however, candidates able to demonstrate sufficient experience knowledge would be equally considered. Recent graduates in Electrical Engineering would also be considered. Knowledge and Experience * GCSE Maths and English (or equivalent) * ONC/HNC in Electrical engineering (or equivalent electrical engineering qualification) * Technically competent with a range of electrical equipment and practices. * Good working knowledge of Microsoft Office and data entry systems * Full clean driving licence * Experience in similar sales /customer service environment. * Liaise with Sales Engineers, other branch and sales staff. * Assist with Tele sales and other pro active sales activities. * Experience with an electrical engineering role, or a background in electrical distribution would be an advantage. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control Automation, Electronic, Renewable Energy, Pneumatic, Hydraulic, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales