Customer service specialist

Do you have Customer Service / Client liaison experience and enjoy working within a fast-paced commercial role? We #39;re working with a market-leading Company, who #39;ve created a new vacancy as they continue to grow their business. The Role: Based in High Wycombe and working within a small, dedicated team and part of a wider group, you #39;ll be responsible for ensuring the consistent operation of the customer order process. This will involve: Processing customer orders from phone, email and online. Managing customer enquiries and liaison re logistics/delivery. Monitoring stock levels and demand supply planning. Handling customer complaints Creating reports for various internal functions General CRM system and day to day administration.Skills and Experience Required: You #39;ll have gained extensive Customer Service and order processing experience, ideally within a fast-paced role and be able to build strong customer relationships. Good IT knowledge is essential, particularly with MS Office and CRM/ERP systems. With a salary to GBP30K and benefits package, this is an excellent opportunity to grow your career within a forward thinking organisation. There is also the option to work on a hybrid basis (3 days office/2 days WFH) once you #39;ve completed your training. Apply now for more information