Customer service coordinator

Monday to Friday 9.00 ndash; 5.30 (40 hours per week) Temp ndash; Perm contract GBP26,000 Per Year **Own transport essential due to the location** Our client is an automotive specialist based near Lutterworth. They are currently looking for a customer account co-ordinator to join the team. For this role, you will be dealing with important clients and customers so must be able to deal with pressure and communicate at a high level. This is a very busy, fast-paced office environment and similar experience is preferred along with advanced knowledge of Microsoft Excel including pivot tables, data validation, filters, and conditional formatting. Main purpose of the role: The account co-ordinator is responsible for carrying out a range of administrative tasks to support both customer and business objectives, aiding the retention of customer relationships, ensuring mutually agreed business objectives and service level agreements are achieved. Main duties: * To act as a conduit between the sales and /or operations teams. * Produce vehicle updates and reports for centralised accounts. * Co-ordinate and monitor movements of vehicles. * Compile and distribute internal and external reports. * Develop and maintain relationships with internal customers colleagues * Attend review meetings Skills Required: * Previous office experience * Advanced Microsoft Excel - knowledge of pivot tables, filters, data validation etc * Excellent communication and customer service skills * Great interpersonal skills with the ability to build relationships * Strong Microsoft Office * Attention to detail * Self-driven and self-motivated * Ability to work on own initiative * Ability to prioritise workload Interested? If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. To view our Privacy policy please see our website Working through Caraires... (1) We pay the same hourly rate as your permanent equivalent from day one. (2) We pay 3% employer contribution towards your pension. (3) We pay annual leave as you accrue it from day one. (4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time. (5) Recommend a friend and you will receive a GBP25 retail voucher when they work a full week. (6) Employee of the month: You could win a monthly prize if you rsquo;re nominated by your line manager. (7) We will deliver seasonal gifts as a token of recognition for your hard work. Like us on Facebook! The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated