Optical assistant receptionist

Exciting Opportunity: Receptionist/Optical Assistant Needed in Brockenhurst, Hampshire! Are you passionate about delivering outstanding customer service? Do you have a knack for organisation and communication? Our client, an independent, family-owned opticians with three branches, is seeking a dedicated Receptionist/Optical Assistant to join their team on a full-time basis at their Brockenhurst location. Role: Receptionist/Optical Assistant Location: Brokenhurst, Hampshire Salary: GBP12 - GBP12.50 per hour (37 hours per week) Opening Hours: Monday - Friday 09:00 - 17:00 Saturday 09:00 - 16:30 Working Pattern: 5 days per week to include Saturdays (1 in 4 Saturdays off!) Role Overview: As a Receptionist you will play a vital role in providing exceptional customer service to our client #39;s valued customers. Your responsibilities will include: middot; Handling incoming phone calls and enquiries professionally and efficiently. middot; Managing appointments and maintaining the appointment diary accurately. middot; Assisting with order placements for lenses, frames, and other optical products. middot; Welcoming customers warmly and ensuring their needs are met. middot; Providing support with frame selection and offering advice on optical products when required. middot; Undertaking administrative tasks to ensure the smooth operation of the practice. Requirements: middot; Excellent communication skills, both verbal and written. middot; Strong interpersonal skills and a friendly, approachable manner. middot; Ability to handle multiple tasks effectively in a fast-paced environment. middot; Previous experience in a customer service role is desirable. middot; Knowledge of optics and experience in an optical setting would be advantageous. middot; Willingness to learn and adapt to new responsibilities. Benefits: middot; Competitive salary commensurate with experience. middot; Opportunity to work within a supportive and collaborative team environment. middot; Access to training and development opportunities to enhance optical knowledge. middot; Employee discounts on optical products. middot; Full-time position with regular working hours. middot; Free parking available middot; Closed on Sundays! If you #39;re a proactive individual with a passion for customer service and optics, we want to hear from you! Join our client #39;s team and become an integral part of their family-owned business