Credit control team lead

Our client is looking for a dynamic and people focused Credit Control Team Leader to join the team in Birmingham City centre, lead motivate a team of 4-5 Credit Controllers, overseeing a diverse ledger and managing the credit application limit process. They are an American owned service based company operating here in the UK and across Europe. This is a fantastic opportunity for the right candidates to get exposure within a fast paced Shared Service Centre, working within a high performing Team, reporting into a Head of Credit who wants to develop and support the successful candidate. Your new role: You #39;ll be accountable for managing and leading a small team of Credit Controllers, ensuring the effective administration of all customer invoices You will play a key part of the Order to cash team within the Shared Service Centre, looking for process and system improvements to maximise the cashflow across the business. Support your team, ensuring customers are paying on time in accordance with payment terms, reducing aged debt, DSO and bad debt provision Training and development across the team and on an individual basis Ensure strong relationships both with customers but also internally with stakeholders across finance, operations and sales, so that queries and escalations can be resolved in a timely manner. Support the team in resolving unallocated cash Get involved in AR/O2C process improvements across the business, including a new order management system and an automated cash allocation system Constant review of customer credit limits with the business to reduce overall exposure and risk What you #39;ll need 5+ years experience in Accounts Receivable, ideally within a complex shared service centre environment Ability to demonstrate strong business partnering skills Able to demonstrate strong operational control and process knowledge Strong people development skills Ability to network and keep up to date with best practise, legal changes and software within the Credit management sector. What you #39;ll get Hybrid and flexible working model 25 days annual leave + bank holidays Enhanced company pension Monthly Bonus