It technician

We are seeking a detail-oriented, thorough, and organised IT technician to join a leading communications company. In this position, you will play a key role in providing support for all areas of IT. You will update systems, troubleshoot problems, and provide hands-on support for IT issues within our organisation. IT Technician Duties and Responsibilities Provide technical support either by phone, remote access or site visits Keep systems up-to-date through operating systems upgrades Monitor networking equipment and servers Monitor web performance, network availability, and security Provide helpdesk support for network issues and oversee troubleshooting for system errors Respond to IT issues; hardware maintenance, software, networking, etc. Evaluate connectivity issues, equipment, and software Set up equipment for new users and perform data backups Install, test, and monitor servers, firewalls, and new software Install and update network system improvements as needed Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more Requirements and Qualifications Bachelor s degree in computer science, information systems or related field preferred CompTIA A+, CompTIA Net+ certification or other related IT professional certification; meet all state-required licensure/certification Previous experience as a help desk technician, computer technician, or IT support Ability to troubleshoot and resolve multiple issues Ability to multitask, prioritise, and manage time efficiently Excellent verbal and written communication skills Comfortable in a diverse and fast-paced environment Experience working with network and server management support Up-to-date knowledge of new systems, information, software, and upgrades