Customer support service engineer

Location: Cambridge (CB25) Duration: Permanent Hours: Flexible with core hours between 10am and 4pm (Monday to Friday) Salary: Competitive Job Reference: 34907 Polytec are looking for an experienced Customer Support / Service Engineer for our Cambridge based client. This role will involve extensive travel, potentially at short notice, typically of 1-2 weeks #39; duration. You will need to commute to Cambridge for initial training (3 months) and regularly from there on. Responsibilities: * Field based commissioning and service activities * Site visits to new and existing customers to commission new systems, service activities and delivering system training * Provide support to customers and update technical and procedural documentation Requirements: * HNC or higher in Electrical/Electronic or Mechanical engineering * Previous experience in international servicing and commissioning activities * Proven ability to remotely troubleshoot customer issues * Broad technical knowledge and experience * Ability to carry out logical fault diagnosis of electro-mechanical systems * Able and willing to travel worldwide is essential * Good IT skills with an understanding of software applications * You will need to be comfortable working at height Please contact us as soon as possible for more details or apply below! We will respond to successful applicants within a couple of days