Service manager

Are you an experienced Service Manager with a HVAC bias looking for a new role where you can develop your career even further? If you based in the West Midlands and have an FM and HVAC background then we want to hear from you! Thorn Baker FM are looking for an experienced Service Manager for a HVAC company due to internal promotion. This role will be starting as soon as possible for the right person and is a fantastic opportunity for someone looking for a long term career with further progression. The manager we placed into this position has recently promoted and they are looking for someone to take over his role! The role will see you managing a team of around 5-6 Engineers across the West Midlands patch who carry out HVAC maintenance and installations across a variety of long-standing and returning clients. Whats in it for you? Upto GBP55,000 salary DOE Generous bonus scheme Company vehicle Pension scheme Opportunity to work for a reputable company and progress through your career with them Support from an established hard working team The company have been around for 60 years starting off as a one man band and have gone from strength to strength now employing over 200 members of staff across the UK, they are a very widely respected company within the industry and invest heavily into training for all of their employees to ensure continuous improvement for them and their client base. The role will be based out of their office just outside of Birmingham and will come with a company vehicle to use for client service visits across the patch. You will be responsible for the day to day operations of a small but busy Service and Maintenance team and ensuring that service calls , remedial and maintenance visits are carried out effectively and in line with the clients expectations and industry standards. You will have a budget to work towards and will be responsible for manage and develop your team and to recruit where needed. You will be supported by an experienced , hard-working team which will allow you to carry out your role efficiently aswell as importantly building and maintaining relationships with clients and your team. What do you need to have? Previous experience as a fully competent refrigeration and air conditioning engineer. Experience in a people management / supervisory role would be an advantage but is not a requirement. This may be the next step up for a senior engineer / supervisor. Self-motivated and driven. Strong technical knowledge on Air Conditioning and Refrigeration, particularly service and maintenance. Good computer skills, including Microsoft Office and data bases etc. Ability to work under pressure with excellent time management skills and ability to and prioritise tasks effectively and efficiently. Excellent Decision making and planning skills. Demonstrable ability to plan ahead as well as react quickly and re-prioritise jobs to fulfil customer demand. An understanding of and ability to deliver high levels of customer service If this is a role you are interested in please apply via the link today PE1