Service administrator

Service Administrator Starting salary: GBP25,000 per annum Monday ndash; Friday. 37.5 hour working week. Monday ndash; Thursday, 8:30am ndash; 5pm and Friday, 8:30am ndash; 3:45pm (45 minute lunch break). Holiday entitlement: 32 days (including 8 Bank Holidays) Kettering area. Office based. Permanent Match Recruitment are working in partnership with their client based in Kettering. Our client is a leading manufacturing firm with multiple brands within its group. All details regarding the sector will be revealed during shortlisting. You rsquo;ll be working within our client rsquo;s Service team, reporting to a Customer Experience Manager and working alongside 6 colleagues. This is lively and busy team. This role is a mix of both office administration and a high amount of telephone calls, communicating with internal colleagues, field based engineers and their customers. The ideal person will have experience working alongside a ldquo;live rdquo; operation, working to time related deadlines and have experience in coordinating the diaries of field based colleagues to attend scheduled appointments. If you rsquo;ve been a Scheduler or Planner, this role would suit you. Summary of your day to day duties: * Communicating with field based service engineers and supporting them with their enquires from the office * Reviewing future planned workload and correctly allocating to the relevant engineer with the skillset and in the relevant geographical area * Review maintenance contracts and ensure these are being met under company Service Level Agreements * Reviewing and processing any claims relevant to the customer rsquo;s maintenance agreements * Ensuring all ldquo;jobs rdquo; on system are effectively coded and regularly updated for internal visibility * Ensuring correct invoicing for the carried out work through their company system * All other general administration relevant to fulfilling the role Please apply today to learn more and be considered and shortlisted. Match Recruitment Ltd is a Recruitment Agency and Employment Business and REC Corporate member based in Wellingborough and operating across Northamptonshire and nearby areas. If you haven rsquo;t received contact within 72 hours, please consider yourself unsuccessful on this occasion. Please don rsquo;t be despondent and feel free to apply to future job adverts