Client services administrator

IFA Administrator Growing financial firm in south Manchester About Our Client This is a very successful firm has a number of various companies specialising in different aspects of financial services, including financial advice, insurance, pensions, mortgages among others, supporting private clients and companies through the UK. Job Description As Client Services Administrator, you will be responsible for: Supporting advisers and consultants, along with clients, providing first class service and excellent administrative support Processing transfers, top ups, withdrawals, income and contributions, fund switches, ISA and protection through to completion Working with third party providers platforms and processing times Managing workloads to ensure all tasks are completed in a timely fashion Investigating all queries Processing new business cases Understanding internal compliance procedures and requirements of third party providers Maintaining client records on back-office system The Successful Applicant The successful applicant for this role must have the following skills and experience: Previous experience working in an IFA or financial planning firm Excellent attention to detail Self motivated and willing to use own initiative Strong administration skill set Great communication skills Good working knowledge of Microsoft applications Up to date with current FCA Legislation would be ideal Relevant qualifications include Certificate in Financial Services/Planning What s on Offer As Client Services Administrator, you will get: Salary dependent on experience 26 days holiday plus birthday off Pension contribution Hybrid working Healthcare Great environment to learn and develop Special training and development programmes/opportunities Retail discounts Life assurance