Plumbing drainage technician

JOB PURPOSE: To maintain and repair all above-ground sanitary ware and general plumbing in M S stores and to maintain and clean all surface and foul water drainage systems in M S stores to pre-determined standards in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy. KEY ACCOUNTABILITIES: Show you Care: bull; To comply with the company Health and Safety Policy and ensure all stores adhere to water/effluent/environmental byelaws at all times. bull; To work with company and M S colleagues to ensure laid-down standards of quality are maintained at all times. bull; To ensure all staff are aware of and understand company practices and procedures relating to plumbing/drainage systems. bull; Ensure all mandatory Evolve on-line training modules are completed. Make it Happen: bull; To respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary. bull; To complete the PPM schedules within agreed timescales and to ensure all necessary paperwork is completed accurately and to the laid-down procedures. bull; To prioritise maintenance and repair work to achieve agreed timescales and response times. bull; Where necessary to procure essential parts and materials and to liaise with the Store Manager in order to affect the repair and minimise disruption in the store. bull; Where the sanitary ware or general plumbing/drainage is beyond repair, to make recommendations to the AMM regarding suitable replacement/alternatives. Be your Best: bull; To ensure all tools and equipment necessary (as per company tool list) to complete maintenance and repairs are available and serviceable at all times. Strive to Improve: bull; To carry out surveys and complete reports as required by the AMM/DOM. bull; To attend training courses as and where necessary and to ensure personal and plumbing/drainage team job skills keep pace with technical developments. We are One City: bull; To represent the company in a professional and competent manner at all times and develop a good working relationships with City and M S colleagues. bull; To assist Plumbing/Drainage Engineers in other areas when requested to do so by AMM/DOM. bull; To attend cell meetings as and when required. bull; To comply with any other reasonable request or instruction from the City Management Team. FINANCIAL RESPONSIBILITIES: bull; To carry out work in the most cost-efficient manner. bull; No budgetary accountability. SKILLS QUALIFICIATIONS: General Education: bull; GCSE standard is desirable. Professional/Academic/ Vocational Qualifications: bull; NVQ2 Plumbing Heating systems or equivalent is essential. bull; Time-served apprenticeship with appropriate City and Guilds qualification Specific Knowledge: bull; Course in water byelaws is desirable. bull; L8 Legionella Control is desirable. Specialist Requirements: bull; Ability to complete a wide range of general plumbing and sanitary ware maintenance and repairs bull; Competent in the use of steps and ladders bull; Full current driving licence bull; Degree of flexibility required. Will be required to stay away from home occasionally. bull; Willingness to work flexible hours. Night shift may be required Demonstrated Behaviours: bull; Good communication skills (written and verbal) bull; Helpful/friendly manner bull; Customer focus bull; Self-motivation bull; PC literate bull; Ability to work with minimal supervision. bull; Personal fitness ndash; nature of the job requires the job holder to climb ladders, working in confined spaces etc