Salesforce system administrator

About the role As the System Administrator for our Salesforce environment you’ll work with teams across the organisation to maximise the potential of our growing Salesforce portfolio. Working closely with the stakeholders, you’ll deliver the development of our Salesforce products, shaping the roadmap for each, and ensuring a consistent and holistic approach that compliments our tech-infrastructure ecosystem. As part of the Technology Team, you’ll have an active role in supporting the delivery of our digital transformation. By contributing to Parkinson’s UK’s strategy to become Fit for the Future; you will help to improve the lives of people affected by Parkinson’s. What you’ll do: Bringing best practice to everything you do, you’ll provide the administrative functions across our Salesforce suite including: user maintenance, org maintenance, dashboards and reports, basic system architecture, object management, flows and other configuration automations. Manage our Salesforce org, running the audits and release cycles. Working collaboratively with stakeholders to define and document development requirements, and prioritise the backlog. Maintain the functional areas of data management (including oversight of integrations), case management, knowledge base and user accounts. Support our Salesforce users to develop their skillsets, with their use of Trailhead and creating Trailmixes as appropriate. Actively participating in the Improvement, Product and Delivery team, sharing and reapplying skill and knowledge. What you’ll bring: Experience of working with formal release management processes. Experience of administering Service Cloud, NPSP, Experience Cloud, and Salesforce Administrator ADM-211 certification is essential. ADX-211E preferable. Experienced in agile ways of working and open to innovative ways of working to achieve the right outcome, ability to learn from mistakes and proactively seek feedback. Able to work collaboratively and build productive relationships with colleagues, stakeholders and partners. Effective communication skills, with ability to work with senior leaders on project progress, strategy and key decisions. This is an exciting time for Parkinson’s UK and we would love you to join us! As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You’ll be required to cover your own travel expenses to the office. Interviews for this role will be held on 12 and 13 October. We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We actively encourage people with Parkinson s to apply. Job Type: Full-time Salary: £48,000.00 per year Benefits: Company pension Work from home Schedule: Day shift Monday to Friday Work Location: Hybrid remote in London