Administrator

Overview: Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for an Administrat or to join our busy Manchester Service. Our Administrator team here at Change Grow Live play an integral part in supporting the team in our mission, proving administrative and clerical support to our teams enabling them to focus on delivering our services, ensuring our service users receive the help and support they need to achieve their goals. Acting as our first point of contact our Admin team are the face of our service, speaking with our service users face to face and via the telephone, are non-judgemental, empathetic and want to make a real difference to people’s lives. Where: Manchester Hours : 37.5hrs per week Salary: £22,764.21 - £23,685.20 per annum Responsibilities: About the role: Be the first point of contact within the service Provide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives Ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary Complete effective processing of correspondence/data entry as required. Minute take at partnership and clinical meetings as required Collate, monitor, and report data/information and statistics as required Carry out photocopying as required Ensure that all admin, record-keeping, and communication within the project are maintained About you: Knowledge of general office procedures IT literacy including proficiency in word processing, excel spreadsheets and other MS applications Good interpersonal skills and a willingness to work flexibly as part of a team The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary Confident and effective communication skills, both verbally and in writing and solid numeric skills Excellent organisational and time management skills Able to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisal Be flexible to work across operational sites as required Minute taking experience would be an advantage What we will give to you: 25 days holiday (+ bank holidays) rising by 1 day for each years’ service Flexible working arrangements Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme Contributory pension scheme A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development progression opportunities Please read attached Job Description for a more detailed out line of responsibilities and Person Specification If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you. Please note: Competency Based Interviews will be held on the 23rd of January 2024, Values Based Inteviews will be held the following week. Salary Range (pro rata if part time): CGL points 16 to 18 (£22,764.21 - £23,685.20) ILW / OLW /Fringe: N/A - Outside London Weighting Area Interview Date: 23/1/2024 Closing Date: 14/1/2024 If you have any questions on this opportunity that you would like to talk through please contact us using the below details:: Michael Carter | [email protected] : This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.