It technician internal support

  • Scorpion Automotive
  • Chorley
  •  
  • posted 6 months ago
  • Jobsxl.co.uk

Job description:

Role - IT Technician (Internal Support) About Scorpion Automotive Scorpion Automotive develops specialist apps to make driving a vehicle safer, more secure, and more sustainable. Since 2018 Scorpion has grown from a £4 Million to a £16 Million business. Looks like we are doing something right, would you agree? But is there room to grow further? Well, today there are over 1.3 Billion vehicles on the planet. This Opportunity A 1st line IT support role, often referred to as a Help Desk or Service Desk role, involves providing initial technical assistance and support to end-users within an organization. Here is a list of basic responsibilities that you will grow into. User Assistance: Assist staff with technical issues, questions, and problems they encounter with hardware, software, and IT services. Troubleshooting: Diagnose and resolve basic technical issues, such as login problems, software errors, and network connectivity issues. Password Resets: Assist with password resets and account unlock requests, ensuring security protocols are followed. Software Installation and Updates: Help users install, update, and configure software applications and provide guidance on their use. Hardware Support: Provide assistance with hardware issues, including setting up workstations, connecting peripherals, and troubleshooting hardware problems. Network Support: Assist with basic network issues, such as connectivity problems, Wi-Fi setup, and VPN access. Remote Support: Provide remote assistance to users through phone, email, or remote desktop tools. Documentation: Create and maintain documentation for common issues and solutions, as well as user guides and FAQs. User Training: Offer basic training to users on how to use software, hardware, and IT tools effectively. Security Awareness: Promote and enforce security best practices, including educating users about phishing threats and safe online behavior. Escalation: Escalate complex or unresolved issues, ensuring that critical problems are addressed promptly. You will be: Organised. Patience. Inquisitive. Accurate. Driven. Resilient. Team Player. Numerate and Literate. Job Type: Full-time Salary: £22,000.00-£24,000.00 per year Benefits: Company events Company pension Gym membership Schedule: Day shift Monday to Friday Work Location: In person
Advertisement
Apply for this job

Related jobs

It 1st line support apprentice

Unspecified GBP Churchill Support Services Chorley

05 / 10 / 2023 IT 1st Line Support Apprentice Location: Chorley Position: IT 1st Line Support Apprentice Employment: Monday – Friday between the hours of 09:00 – 17:30 Salary: £10,296 per annum Post Date: 05 / 10 /

Jobsxl.co.uk - 20 days ago

It service desk analyst новая

£30000 - £35000 GBP Cv Library Chorley

Job Purpose: Provide 1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line w

CV-Library.co.uk - 11 hours ago

Vehicle technician

£28000 - £36000 GBP Cv Library Chorley

Vehicle Technician - Chorley Monday - Friday, Full time, Saturday morning on rota. - 40 hours per week. Basic GBP28k-GBP32k DOE plus bonus Ref: OC16560 We are seeking a skilled and experienced Vehicle Technician to join

CV-Library.co.uk - 4 days ago

Trainee it support

£23000 - £23700 GBP Cv Library Chorley

THE MAIN RESPONSIBILITIES To be the mmain contact via telephone to support and assist pharmacy dispensers with IT problem resolution. The SOFTWARE is for Pharmacy medicine dispensers The role will be conducted from their

CV-Library.co.uk - 3 days ago

1st line support engineer

£21000 - £26000 GBP Cv Library Chorley

1st Line Support Engineer Chorley GBP21K-GBP26K Our Client is looking for an IT Support Engineer to join their friendly and dynamic support team providing remote support to Businesses across the UK. This is a great oppor

CV-Library.co.uk - 6 days ago

Support worker

£12 - £13 GBP Cv Library Chorley

Support Worker - Precedo Healthcare are working with a new client in the Chorley area and are recruiting Support Workers to work within Support Living services for people with learning disabilities and Autism. As a suppo

CV-Library.co.uk - 10 days ago

Hgv technician

£39500 - £44000 GBP Cv Library Chorley

CV-Library.co.uk - 11 days ago

Female senior support assistant

Unspecified GBP Cv Library Chorley

Are you seeking a new permanent role as a Senior Female Support Worker supporting adults with Learning Disabilities and Complex needs in Chorley area? If so we would like to hear from you! Our client a reputable family r

CV-Library.co.uk - 13 days ago

Support worker drivers required

£25531 GBP Cv Library Chorley

Please note that Eden Futures is not able to offer Sponsorships at this time.** Are you a compassionate and driven individual looking for a career that makes a real difference in people #39;s lives? At Eden Futures, we a

CV-Library.co.uk - 13 days ago

Account manager it infrastructure

Unspecified GBP Elite Tele Com Chorley

Role: Account Manager – IT Infrastructure Services Salary: £50,000 / yr, plus commission scheme and benefits Job Location: Chorley/UK/Hybrid About the role We are looking for a Technical Account Manager to join our dy

Jobsxl.co.uk - 20 days ago