Student course administrator

SCHOOL / SERVICE Bayes Business School DEPARTMENT Academic Operations LOCATION Drysdale Building CONTRACT TYPE Fixed-term JOB CATEGORY SALC / Clerical / Technical / Support HOURS Full-time SALARY MIN £28,759 SALARY MAX £32,332 PUBLICATION DATE 06-Nov-2023 CLOSING DATE 27-Nov-2023 Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location. City attracts around 20,000 students (over 40% postgraduate level) from more than 150 countries and staff from over 75 countries. In the last decade, City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period, City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realizing its vision of being a leading global university. Background Bayes Business School (formerly Cass) is among the small group of business schools with an established reputation for excellence in both business research and education. Bayes holds the “triple-crown” accreditation from the Association to Advance Collegiate Schools of Business (AACSB), the Association of MBAs (AMBA) and the European Quality Improvement System (EQUIS). The school and its programmes are consistently ranked among the best in the world. Bayes is not complacent about its achievements. On the contrary, we will be seeking to significantly develop our research and education and, critically, our engagement with practice. We are conscious that business schools are experiencing disruption in how research is undertaken and disseminated, how education is delivered and what is expected by business and society from a business school. Responsibilities The Student/Course Administrator supports a portfolio of courses and their role will vary depending on the requirements of those courses. Their key responsibilities include dealing with a wide range of general and course-related enquiries from students, as well as offering a reception service to prospective students, staff and visitors to the School. The Student/Course Administrator will also provide routine administrative support to all members of the office, as well as providing general course support for academic and professional service colleagues. Person Specification With a customer centred approach, you will have a degree or equivalent experience, and administrative experience in an office environment ideally within higher education. You will have excellent communication skills and exceptional organisational skills and will be able to work comfortably within a team. A strong working knowledge of Microsoft Office, including experience of working with databases is essential. Experience with SITS/e:vision is desirable. Additional Information City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development. Closing date for applications: 27th November 2023 at 11:59pm. Interviews are scheduled to take place week commencing 11th December 2023. Subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way. This involves a combination of working on campus and at home each week. Where hybrid working can be accommodated, specific arrangements will be agreed with the successful candidate before their start date. Regardless of where colleagues are working, City, University of London’s premises will be their primary and contractual place of work. City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors. We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City operates a guaranteed interview scheme for disabled applicants. The University of business, practice and the professions.