Customer service administrator

  • Cv Library
  • Stockport
  •   £12 - £13
  • posted 24 days ago
  • CV-Library.co.uk

Job description:

Location ndash; Reddish (Stockport) Salary ndash; GBP12.89 ph (This includes holiday pay) (30 hours PW) Consultant ndash; Sarah Duffy and Karen Reynolds Our client is seeking a dedicated and professional Administrator/Receptionist and Switchboard Operator to join the team. Job Description: The Administrator/Receptionist and Switchboard Operator will be the first point of contact for our company. This role requires an individual who can manage multiple tasks efficiently while maintaining a high level of customer service. The successful candidate will handle front desk operations, manage the switchboard, and provide administrative support to various departments. Key Responsibilities: * Greet and welcome visitors with a friendly and professional demeanor. * Manage the switchboard, answer and direct incoming calls promptly and efficiently. * Handle inquiries and provide accurate information about the company and its services. * Maintain a tidy and presentable reception area. * Schedule and coordinate appointments and meetings. * Manage incoming and outgoing mail and deliveries. * Assist with administrative tasks such as data entry, filing, and managing office supplies. * Support various departments with clerical tasks as needed. * Maintain security by following procedures and controlling access (monitoring logbook, issuing visitor badges). Requirements: * High school diploma or equivalent; additional qualifications in Office Administration are a plus. * Proven experience as a receptionist, switchboard operator, or in a similar role. * Proficient in MS Office (Word, Excel, Outlook). * Excellent communication and interpersonal skills. * Strong organizational and multitasking abilities. * Ability to work independently and as part of a team. * Professional appearance and attitude. * Ability to handle sensitive information with confidentiality
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