Business support officer

Business Support Officer Havering GBP16/hr 36.00/hrs a week Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for a Business Support Officer in the Havering area. DBS required for this role, please apply if you have a valid DBS. The primary purpose of this role is to provide a reliable, high quality administrative and support service to the Children and Young People #39;s Service. The key objectives are to : * Contribute to the development of the Business Support Team #39;service offer #39;, helping to professionalise and future-proof administrative and support services by participating in task-finish working groups. * Provide high quality, consistent, efficient and effective support services within agreed (and often stretched) timescales. * Prioritise workload in the face of competing demands and a pressurised working environment, often supporting multiple front line teams and projects. * Maintain, update and quality assure various IT systems and records, ensuring consistency, accuracy and quality of data. * Providing bespoke analysis reports often drawing upon a complex dataset. * Provide high quality self-directed administrative support, checking own work and proactively looking to raise standards and improve consistency across the team. * Provide high quality specialist support such as minute-taking to allocated meetings/Panels, ensuring that they operate in accordance with all legal and internally agreed standards and procedures. * Be the nominated #39;subject matter expert #39; lead for at least two appropriate corporate functions such as HR, Finance, IT, Complaints etc. * Can deliver in a fast paced, complex project management and matrix management environment (where work is allocated by multiple task managers). Experience: * Excellent working knowledge of Microsoft Office software suite and other IT applications. * Experience of dealing with correspondence for the team or service in a timely, consistent and professional manner. * Experience of interpreting, analysing and dealing with sensitive information and data. * Excellent experience of at least two of the following functions: HR, Finance, IT, Data Analysis, Quality Assurance, Research, Project Management and Commissioning. * Experience of working in a complex project management environment. * Experience of working to tight deadlines in a fast paced, results-focused environment without compromising accuracy. * Excellent experience of administration and organisation of meetings, including writing formal minutes. * Experience of working effectively as part of a team. * Experience of communicating effectively with internal and external agencies by phone, email, letters and face to face. * Experience of financial management processes including paying and reconciling invoices, and creating, updating and reconciling spreadsheets. * Desirable to have subject matter expertise and knowledge of areas within the Service Area such as LAC, CP, MASH