Business support officer

We are looking to recruit an experienced Business Support Officer/Administrator to work for a local authority office in South Shields The role * Assist in the organisation and provision of business support in relation to the service area including maintaining records, organising, and taking minutes of meetings, responding to and answering queries (including by letter), maintaining office systems, diary management, arranging room and travel bookings etc. * Undertake the management of manual and computerised records/management information systems, including the analysis, manipulation, and production/presentation of reports * Escalating any issues regarding accuracy and inconsistency of information where appropriate. * Provide advice, guidance, or signpost staff, public etc with regard to internal policies/ procedures and external regulations/legislation. * Undertake complex IT based tasks. * Ensure that office equipment, stationery, and other office consumables (including basic maintenance) are ordered in accordance with purchasing procedures. The person * Must have simailar experience in an office environment * Must be educated to NVQ level 2 (or equivalent) * Be educated to GCSE stanard including 4 GCSE #39;s including both Maths and English (or equivalent) * Have excellent IT skills includiung MS Office * Be able to take minutes of meetings * Have excellent customer service skills