Legal assistant administrator support role

We are seeking a Legal Assistant to join the UK’s most prestigious firm of specialist driving offence solicitors. Geoffrey Miller Solicitors is a highly respected law firm specialising in motoring criminal defence law in the UK. Recognised as industry leaders with offices in Salford and London, employing a wealth of experience, providing expert legal representation and guidance to clients. We are not a legal aid firm and only deal with private paying clients. JS Miller Solicitors is a separate trading name for serious motoring criminal prosecution cases and serious civil litigation. However, you will work for both firms at the same office. Geoffrey Miller Solicitors are very different from most law firms and proud of that. You will enjoy traditional business hours, competitive salary, bonus and benefits and the opportunity to be part of a dynamic team who are at the top of their game in this niche area of law. Everyone who works for us is properly valued not just in monetary terms but with recognition, progression opportunities and much more. Our head office is based in Salford, just outside the hub of Media City (within walking distance of the tram stop if you take public transport or we have free parking directly outside the office for anyone driving to work). The office is modern, spacious and bright. We have music playing throughout the day in the open plan area, a comfortable staff room and an on-site gym, which is free for use by all staff! Here’s the Basic Details: JOB TITLE: Legal Assistant LOCATION: Unit 3 Digital Park, 3 Pacific Way, Salford, Media City, M50 1DR. HOURS: 35 hours per week/Monday to Friday 9am-5pm with a flexible 1-hour lunch break SALARY: £20,000 – £25,000 (depending on experience). BENEFITS: You can enjoy a range of benefits including, free onsite parking, discretionary bonus scheme, Life Insurance benefit, Private Healthcare (tenure based), Pension, Health Cash Plan, Career Progression programme, Onsite gym, Flexible holiday options, Discount memberships, Savings club, Charitable support, Casual dress, Wellness programme, Training and development support, Loyalty incentives and free refreshments. We are also a real living wage employer. Tech We have invested heavily in our case management development, cloud IT, and phone systems. All Paralegals are allocated a laptop, mobile phone and office equipment. Eco-Friendliness We are paperless for a start! We are also proud supporters of Ecologi to offset our carbon footprint. about our approach to conscious capitalism. Key Responsibilities The successful candidate/s will be working within a small team from a shared inbox to provide comprehensive legal support to our Paralegals Solicitors. You are expected to have open communication with your colleagues and work as an integral part of the team to meet/exceed common firm goals. We work in an incredibly fast paced, high-pressured environment (we really cannot stress this enough) so it is extremely important that you respond to all of your emails throughout the day, understanding the sense of urgency associated with instructions received and prioritise accordingly. You can expect your workload to include a variety of the tasks below but it is not limited to this list: Answering calls including taking new enquiry details swiftly but accurately from potential clients and transferring to case handlers to provide complex legal advice; Obtaining and combining dates of availability for trial Counsel and Experts daily; Resulting cases in court the same day; Opening client files upon receipt of instructions; Booking Counsel and Experts daily to attend all court hearings; Chasing responses daily as instructed, from the courts, prosecution, police, GP surgeries, hospitals, clients, witnesses etc.; Chasing taking payments from clients, raising invoices; Drafting correspondence and documents daily to assist the case handlers; Contacting the court daily to confirm listing details for all hearings in court the next working day then confirming listing details to all parties required to attend; Collating and sending briefs to counsel and/or chambers for all court hearings; Collating case law cited in skeleton arguments/applications and producing corresponding index of enclosures; and Preparing claims to recover costs from the court for clients at the end of successful cases. Person Requirements An optimistic mind-set/approach; Enthusiastic, passionate motivated by helping others; Reliable – punctual with an outstanding attendance rate; Resilient; Proactive and highly productive; Accountable and solution orientated; Approachable and non-judgmental of our clients and the allegations they face often including drink driving and drug driving; Strict adherence to our duty of confidentiality; and A preference of working as a team rather than independently. Skills and Competencies We are looking for unique individuals who possess all of the skills and traits below. However, it is equally as important that this list resonates with you too, otherwise we may not be the firm for you: At least 3 years’ administrative experience is essential (legal is preferable); At least 2 years’ experience using Proclaim or an equivalent case management system is essential; Strong IT skills including using Outlook, Word and Excel; Excellent communication skills including telephone customer service; Strong prioritisation skills – an awareness of urgency in the industry we work in; and Strong organisation skills – experience of responding and dealing with all emails/instructions the same day (no backlog of more than 24 hours). Qualifications GCSE’s in English, Maths and IT at Grade C or above Training We hold the position of the market leader in the niche of motoring law. This is a highly technical area of criminal law where even the most experienced general crime solicitors have little knowledge of the various strategies we apply to our cases. Our Legal Assistants are not here to do general basic admin, often the case at large law firms, the role is much more comprehensive and fast paced as detailed above. We expect very high standards and maintain those with regular performance management and training for all new starters regardless of experience. The firm has a dedicated Training Officer who implements interactive training plans from the outset. In addition to face to face training and feedback sessions, we also hold regular team and firm meetings where new procedures are discussed between colleagues with various levels of experience so that there is never a time where any member of the team is without support. You will also be assigned a ‘buddy’ to assist you with any queries you may have further to training. Please note, that further to face to face training, you will be expected to utilise our office manuals which document all procedures step by step and are updated on a regular basis as an active resource available to all staff requiring assistance with task work. Application Process Please visit our careers page to find out more about our firm, including what it’s like to work with us, a list of the staff benefits, progression options https://www.motoroffence.co.uk/careers/working-at-geoffrey-miller-solicitors/ If everything we have explained so far is appealing to you, please submit your CV and cover letter to consider to [email protected] Only shortlisted candidates will be contacted for an interview. We are committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and encourage candidates with disabilities to apply. Please note that this is not a legal role, it is a support administrative role. Please do not apply if you are looking for a legal position (Paralegal, Solicitor etc.) No Agencies Please